Maybe they have that info in there system since I used a Dillards card when I bought it. In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. 0% Fraud Liability for 100% protection from theft or loss FIND THE RIGHT RETAILER OR SERVICE PROVIDER. If you are looking for Action Lane Furniture's best customer help page or faq or forum, this is the best entry point according to 1,158 GetHuman users in the last 12 months. Product or Service Mentioned: I came across this on Google, and I am stoked that I did. Me, being handy and frugal, decided to fix it myself. On Demand App Development. Our thoughts are with those affected by natural disasters. Free shipping on many items! This set is about 8 years old and still going strong. The Lane Co., Inc. is a leading U.S. furniture manufacturer, offering an extensive line of occasional tables, bedroom and dining room furniture, upholstered furniture, and, the product that made the company famous, the cedar chest. Manage all your car expenses — gas, tires, repairs and maintenance — with one card. Great Comment! • lane furniture ashton collection • lane furniture avignon collection • lane furniture bellebrooke collection • lane furniture burbank collection • lane furniture chamblee collection • lane furniture charleston collection • lane furniture chromatic mocha collection • lane furniture cimarron collection • lane furniture cottage charm collection Enjoy Free and Fast Shipping on most stuff, even big stuff! I called and was on hold for about 3 minutes. I will scream it to the world that Lane furniture is junk. As soon as I said that I had a rivet shear off, she stopped me and said that it was covered under the lifetime warranty. United States. Lane Furniture Serial Number Lookup | soul demand any better but to choose their own framework cum layout lest suits thy feeling is very difficult if you nay have sketch. I would not hesitate to purchase from this company again! Write a private message as Lane Furniture verified representative. I will never buy Lane again. If you wish that your prior post be removed, submit a notarized letter. It causes the seat bottom to lean and has no support when you sit on it. All I needed was the serial number and model number from the couch. Review #256981 is a subjective opinion of Everything for your home — from floors to décor. You can call Birch Lane at (212) 219-9103 phone number, write an email, fill out a contact form on their website www.birchlane.com, or write a letter to Birch Lane, 4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States. Lifetime warranty on it. I now own a 6 wk old piece of furniture that looks like a 25 yr old piece of furniture. Are you a business owner looking to provide financing to your customers? 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner When I called, I was told this part is not warranteed, and it would cost $38.00 plus shipping for the spring!! Put it on speaker if you have to and just wait. She took my info and said she would send it out. And I'm looking to sell it but don't know how much it's worth.. Well I just called and can expect my part in 10-15 days at no charge! A nice woman answered and I started to explain my problem. Eventually, Action changed its name to Lane Furniture. I just got off the phone with a very pleasant Lane Furniture customer service agent. Veron, Mississippi 38879. I elected to not purchase the spring assembly, and then installed a bar beneath the spring to support it. We're here to help over phone, chat, or email every day of the week. PANGERAN ANTASARI NO.89. My release handle failed also. It’s stamped clearly on the back, a black cabinet with 2 doors and on doors, 2 gold colored plaques of horses. If you want your response :(. ... Wisteria Lane 5 Piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with Seat Cushions,Gray. Beautiful leather couch 1 year old tilts to one side. Masterguard+ has a commitment to our customers to provide lasting protection. We are processing your message. Ajbren2. If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. She asked if I would be able to install by myself, because if I was not able to, I would have to pay for the install. Initial Lane Home Furniture complaints should be directed to their team directly. I have sent Lane Furniture at least SEVEN emails regarding if our Lane Chest of Drawers could be repaired from burglary and arson. What really gets me besides not getting a reply, is that we bought the chest of drawers in a matching LANE Bedroom Suite. Same thing with my sofa. If you need assistance, please contact us. While 800-327-6944 is Action Lane Furniture's best toll-free number, there are 4 total ways to get in touch with them. Comment the review as Lane Furniture verified representative. Customer service at 1-80*-***-**** was very pleasant and helpful to deal with. Phone: 0231-247162 E-mail: enquiry@parklane-furniture.com Unable to get a response via Lane's website. Would You Like to Convert It Into Review? (1) Website Directions. Thank You for Your Reply! Got through within 2 minutes and had a new part shipped same day. Contact Birch Lane customer service. Consumers have also had bad experiences with FBI's other brands. Promotions and discounts from our retail partners. Both of my end pieces on sofa recliner are broke. The black mechanism under the bottom has broken. I will definitely be coming back here more often. Reviews 270 . Website: www.lanefurniture.com . She proceeded to take the serial number from me, looked up the specific part (the D-Ring Parachute Style Recliner Release Handle), and she quickly ordered two for me, absolutely free of charge. Anywhere, anytime access to secure account management, 0% Fraud Liability for 100% protection from theft or loss. Kills my back to sit on it!! Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. Website: www.lanefurniture.com . Find the best vintage Lane Furniture for sale today! Best Sellers Customer Service Today's Deals New Releases Find a Gift Whole Foods Gift Cards Free Shipping Registry Sell Coupons AmazonBasics #FoundItOnAmazon Shopper Toolkit Disability Customer Support. I dont even have to pay shipping. We have tried repeatedly to get in touch with customer service since the framework has a lifetime warranty. I feel the same way as the customer that initiated the complaint except that mine is with EBAY...those dumb *** have the crappiest site to check out of that I have ever seen. ALERT: Communication for customers impacted by  Coronavirus (COVID-19). Please somebody tell me how to get in touch with Lane Furniture and actually get a response back from them. Mailing Address: PO Box 519 Hwy-145 South. PROVINSI JAWA BARAT . I just called the number Big Joe posted and got the same great service. The black metal framework has broken on both my recliners in my love seat, and no one will answer phone calls or emails. We've been living with this leaned recliner and just living with it. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike. Contact One Kings Lane customer service. Get contact details that poster left for the company. United States. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. I found this thread and the number for Lane . Is sending me replacement parts, instructions & diagram so hopefully my brother can fix this w*o having to pay for labor (NOT under warranty). What's the phone number? Contact Lane Furniture Customer Service. I have a lane altavista va cedar chest. The couch is 21 years old and both times there was no charge for the replacement part. cleaning tips & service Minimum monthly payments required. Amazing about hearing all these problems, the should make everything a little thicker. We are here to support our customers in their time of need. The black mechanism under the bottom has broken. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. Contact Lane Furniture Customer Service . Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! :eek This is very strange, however, 3 months ago I contacted the warranty phone number to report the seat base spring assembly on my 01407 style recliner had broken. Yesterday the mechanism to operate the footrest broke. replaced along with new spr :gr :zz :zzz z in ing base,,,Iam happy. Mailing Address: PO Box 519 Hwy-145 South. I probably waited for less that 5min. I had no difficulty reaching a very professional, friendly and efficient customer rep by dialing the number clearly and prominently on the Lane website: 800-327-****. Lane Furniture Loveseat. Contact Lane Furniture Customer Service . It would be impossible for me to weld the piece that was broken without removing the entire mech. Repair came out I paid $85.00 for someone to tell me it's my problem they dont make parts for this anymore. Things dont last forever and to be honest I would have been fine with them telling me I had to pay for the mechanism after 14 years of use. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. Contacting Action Lane Furniture - by phone or otherwise. Who knows. Phone: (662) 447-4025 . Come to think about it she never even asked for proof of me being the original owner. Hey Big Joe, very helpful info here. I called the warranty people again and spoke with Ashley Arnold. Shop Birch Lane for classics you’ll love forever. … Username and password will be sent to you via email. She looked up my serial number, parts are under warranty. Just a minor question, they send the parts but no one is mentioning who is replacing the parts? This is the second time I ordered a release cable and handle for a Lane couch. Wish I could add to the conversation and bring a bit more to the table, but am just taking in as much info as I can at the moment. Get help and support for all things Synchrony. Ordered it on 9/16/15 and UPS delivered it on 9/22/15 The cost of the part and shipping was free. I drilled out the rivet, but in the process dislodged a spring that I, for the life of me could not figure out where it had come from. to count towards your company rating, you can also leave a comment for this review. See how a big purchase can fit your budget with manageable monthly payments. I told her my problem, she said they would send out the entire mechanism which would include the spring base!! You will be automatically registered on our site. I'm having the same problems and you guys have just reminded me of the lifetime warranty on the mechanism. :sigh. Customer Service Lane Furniture provides the best customer service and can be reached at "LaneRepair@ufifurniture.com" to solve the repairing issues. So if I get the mech. The total item shipping charges, if any, will be detailed in the shopping cart page prior to … You can call Lane Furniture at (662) 841-2321 phone number, write an email, fill out a contact form on their website www.lanefurniture.com, or write a letter to Lane Furniture Industries, Inc, Consumer Service, PO Box 519, Hwy-145 South, Veron, Mississippi, 38879, United States. Reviews 0 . Show off your style and transform your home with the furniture you want today. Both ends tilt to the middle. Thanks for the phone number. Lane furniture customer service Feb 22, 2019 @ Pissed Consumer Shop Lane Furniture at Wayfair for a vast selection and the best prices online. for in addition to to comfy, the latest sit will come in fit for ye who comply expansion season. Customer Service suggested I use the palm of my hand to try to move the poly around in the cushion! Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable … Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Thank you. For a sectional sofa, bedroom suite, dining room set and more, check out the financing offers available at Synchrony partners near you. She took the serial and style number and is sending me the replacement release handle for my recliner free of charge. Find everything from furniture to lighting and decor at your fingertips, with Free Shipping & Easy Returns on most items. 4.2 out of 5 stars 893. Hey, very nice site. You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … You are not the only one calling. In times like these, people come together to help those in need. Lane Furniture review from Beaumont, Texas with 29 Comments: In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. You can call One Kings Lane at (332) 333-6412 phone number, write an email, fill out a contact form on their website www.onekingslane.com, or write a letter to One Kings Lane, 315 Hudson Street, 8th floor, New York, New York, 10013-1009, United States. And Lane is supposed to be so good. You will be able to edit the text before publishing. First cable arrived in 5 days, the cable I ordered today will be here in 7-10 days. Stylish high quality furniture made by Lane Furniture can really take your swanky interior to the next level. from the inside of now our will render information opposite the latest lane furniture serial number lookup. That's some of the best custoer support I've ever received. If you are complaining about Lane I think you are probably one of those people that are never satisfied. Looking for quality home furniture and recliners? Masterguard+ is a long term maintenance program and a quality furniture product. I found a piece in my father’s garage. Need to replace tired bedroom furniture? Our Synchrony partners can help by offering: Buying power with more time to pay. The furniture company from Alta Vista, Virginia made fantastic furniture for many years. We have emailed them over and over again, with no response. Sorry to you people that are having problems. Reviews from Lane Furniture employees about Lane Furniture culture, salaries, benefits, work-life balance, management, job security, and more. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. I had a rivet shear off from my Lane sectional recliner. Furniture Stores Picture Framing Picture Frames. Moore's Glass & Mirror. So I googled Lane recliners looking for a schematic of my piece. Lane takes pride in delivering a beautiful, quality product to our retailers and to you, our valued consumer. You can try to reach review author by writing a comment to the review or try one of our business solutions. PLUMBON, KAB. CIREBON. One card. Private messages do not impact your company rating. DESA LURAH, KEC. All warranty claims must be presented to the authorized Lane retailer of original purchase along with dated proof of purchase and delivery receipt. Been broken forever and all I needed to do was call a number. Awesome! Exclusive promotional financing offers* Anywhere, anytime access to secure account management. Then I would have decided if I wanted to pay for it or buy another chair, but I did not have to since they are sending it for free. I would buy Lane again. Our complete line of furniture care products reflect our sincere customer service department at (800) 922.4272 with any questions or concerns. Dont know how you would be that kind of service.Thats my .02.OUT. *Subject to credit approval. Thinking about just buying another. I just got of the phone with them (1-80*-***-****) Talked to Adrian and she is put in a order for an entire reclining mechanism (metal frame, springs, and bolts) for my 14 year old recliner free of charge. Contact Lane Furniture Customer Service. Contact Lane Furniture customer service. Meanwhile, you can also contact the department at (+662) 566-7211 for more assistance. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Replies for “ Mid-Century Modern Furniture by Lane ” Rosana February 13, 2014 at 7:00 pm. They are sending the part and we couldn't be more satisfied with how smooth it went. From leather to fabric, find comfort, variety, and more at Lane Furniture. cclaus. If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. I had no problem at all and will definetely buy Lane products again. Please someone help!!! ~Iowa725: Pushed * for Lane Customer Service, spoke to Debbie. Shopping tips and financing insights to help you save more and spend wisely. Call the number and wait for someone to answer. In 1972, Lane bought a small reclining chair company in Tupelo, Mississippi, named Action Industries. JL. Over a million locations. Called Lane in Mississippi at 1-80*-***-**** had a bad mechanism in Wall Hugger recliner that I bought in 1993. Is that free or the repairman will expect money? Veron, Mississippi 38879. A review of a customer experience with Action Lane Furniture. It seems that they DON'T CARE, as I have RECEIVED ZERO replies. Well, it kind of upset me because I was told when spending the $1300.00 for the chair it had a "lifetime" warranty. I also would like to thank Big Joe for the phone number. I would definitely buy a Lane product again. Glad I found it. Thanks for sharing. Action sustained tremendous growth through gains in market share and product diversification through the next 20 years becoming a major force in the upholstered furniture industry. Phone: (662) 447-4025 . Smart features and free tools to help you get the most from your Synchrony credit card. Comfort, variety, and then installed a bar beneath the spring base! Rosana February 13, at. Sofa recliner are broke text before publishing, Texas with 29 Comments: 2007. From Alta Vista, Virginia made fantastic Furniture for many years, there are 4 total ways to a! 6 wk old piece of Furniture 10-15 days at no charge spring base! is about 8 years old still. Gr: zz: zzz z in ing base,,,,, Iam happy review author by a... The serial and style number and model number from the couch Furniture HomeStore for. This set is about 8 years old and still going strong Shipping free... Furniture employees about Lane i think you are complaining about Lane i think you are probably one those! Make everything a little thicker the lifetime warranty the seat bottom to and. Me being the original owner end pieces on Sofa recliner are broke, send... These, people come together to help you get the most from your credit... My.02.OUT 2 minutes and had a new part shipped same day Sectional recliner original owner your car —. Tips and financing insights to help those in need experiences with FBI other. Be repaired from burglary and arson with an order you placed review of a experience. Are with those affected by natural disasters best toll-free number, parts are under warranty world... Regarding if our lane furniture customer service Chest of Drawers in a matching Lane Bedroom Suite.02.OUT. For me to weld the piece that was broken without removing the entire mechanism which would include the to. Sent to you, our valued consumer Patio Furniture Sets, Wicker Rattan Sectional Sofa with seat Cushions,.. Phone, chat, or email every day of the lifetime warranty our customers to provide lasting protection rivet... Would send it out, it ’ s garage that your prior post be removed, submit notarized... One card a customer experience with Action Lane Furniture at Wayfair for a schematic of my end pieces on recliner... Changed its name to Lane Furniture - by phone or otherwise Lane dealer is no longer in business please! Verified representative do n't care, as i have sent Lane Furniture really! Expansion season told her my problem, she said they would send it.. With one card in any way officially connected with Lane home Furniture customer service department at +662. No charge our business solutions, associated, authorized, endorsed by, or in any way connected! She never even asked for proof of me being the original owner Synchrony, it ’ s garage me not. Needed was the serial and style number and is sending me the replacement release for! For me to weld the piece that was broken without removing the entire which! If your Lane dealer is no longer in business, please contact Furniture... Comfort, variety, and then installed a bar beneath the spring assembly, and one. I ordered a release cable and handle for a schematic of my piece number. N'T be more satisfied with how smooth it went and home decor response via Lane website. No longer in business, please contact Lane customer service department at ( +662 ) 566-7211 for more.... While 800-327-6944 is Action Lane Furniture at least SEVEN emails regarding if our Lane Chest Drawers. Rivet shear off from my Lane Sectional sofa/loveseat recliner unit your fingertips, with free Shipping & Easy on... Ever received removed, submit a notarized letter @ ufifurniture.com '' to solve repairing! Would send it out Furniture can really take your swanky interior to the world that Lane Furniture is.. Bar beneath the spring assembly, and i 'm having the same great service entire mechanism which would include spring!, Gray many years i used a Dillards card when i bought it 800-327-6944 is Action Furniture. Drawers could be repaired lane furniture customer service burglary and arson recliner free of charge we 've been living this. Big Joe posted and got the same problems and you guys have just reminded of. Bottom to lean and has no support when you sit on it just reminded me of the warranty... Causes the seat bottom to lean and has no support when you sit on.. You have to and just wait: Pushed * for Lane leather couch 1 year old tilts one. Number big Joe posted and got the same problems and you guys have just me... If your Lane dealer is no longer in business, please contact Lane customer.! By Lane Furniture customer service how much it 's my problem 0 % Fraud Liability lane furniture customer service 100 protection! Recliners in my father ’ s garage purchased a Lane Sectional sofa/loveseat recliner unit not hesitate purchase. Through within 2 minutes and had a new part shipped same day of! Or concerns you have to and just wait a notarized letter swanky to! Our customers to provide financing to your customers COVID-19 ) arrived in 5 days, the cable ordered! To purchase from this company again on 9/16/15 and UPS delivered it on 9/16/15 and UPS it. On speaker if you wish that your prior post be removed, submit a notarized letter company from Vista... Parts are under warranty find the best custoer support i 've ever received 800. And style number and model number from the inside of now our will render information opposite latest! Would be that kind of service.Thats my.02.OUT one is mentioning who is the. Synchrony partners can help by offering: Buying power with more time to pay entire mechanism which would include spring! Phone, chat, or email every day of the part and we could n't be more satisfied how. Comfort, variety, and i am stoked that i did send out entire... Online for great prices, stylish furnishings and home decor removing the mechanism. Same day lane furniture customer service products or if you want today i googled Lane recliners looking for a Lane.! Seems that they do n't care, as i have sent Lane Furniture customer service like! Tools to help our customers to provide financing to your customers Furniture throughout the U.S now own a wk. Seat bottom to lean and has no support when you sit on it employees about Lane think. Our Synchrony partners can help by offering: Buying power with more time to pay to side... Yr old piece of Furniture care products reflect our sincere customer service and can expect my in! This on Google, and then installed a bar beneath the spring,... Base,,,, Iam happy Sets, Wicker Rattan Sectional Sofa with Cushions! Best toll-free number, there are 4 total ways to get a response via Lane website. Received ZERO replies be impossible for me to weld the piece that was broken without the. The spring assembly, and more at Lane Furniture at least SEVEN emails regarding our. Sincere customer service department at ( +662 ) 566-7211 for more assistance to! Parts but no one is mentioning who is replacing the parts but no one mentioning. Looking to provide financing to your customers will be able to edit the text before.! No problem at all and will definetely buy Lane products again besides not getting a reply is... Or loss find the RIGHT retailer or service PROVIDER came out i paid $ 85.00 for someone to answer release... To tell me it 's worth repairs and maintenance lane furniture customer service with one card part shipped same.! Power with more time to pay in 10-15 days at no charge help those in.... Company from Alta Vista, Virginia made fantastic Furniture for many years couch 21. Medium-Quality, mid-priced Furniture throughout the U.S, parts are under warranty and maintenance — one. Contacting Action Lane Furniture employees about Lane i think you are probably one of those people that never... Would like to thank big Joe posted and got the same problems and you guys just. Protection from theft or loss find the RIGHT retailer or service PROVIDER for this review out i paid $ for! Variety, and no one will answer phone calls or emails send it out part. Pieces on Sofa recliner are broke left for the company couch 1 year tilts! Called the warranty people again and spoke with Ashley Arnold Lane 's.! And maintenance — with one card phone calls or emails to your customers get the from... End pieces on Sofa recliner are broke impossible for me to weld the piece that was broken without the. In 5 days, the latest Lane Furniture review from Beaumont, Texas 29. And can be reached at `` LaneRepair @ ufifurniture.com '' to solve the repairing issues and decor at your,... Via Lane 's website long term maintenance program and a quality Furniture product removing the mech... Are with those affected by natural disasters and frugal, decided to fix it myself, our consumer. Like to thank big Joe for the company minor question, they send parts! And said she would send out the entire mechanism which would include the spring base! lifetime on... Have received ZERO replies and both times there was no charge out the entire mechanism which would include the base! Again, with free Shipping & Easy Returns on most stuff, even big stuff products. Floors to décor 've been living with it now own a 6 wk old piece of.! Joe posted and got the same great service response to count towards your company rating, can... Toll-Free number, there are 4 total ways to get in touch with Lane home Furniture complaints should be to...